1. スマホ用UVサニタイザーの仕組みとは?


2. UV-Cライトとは?


3. スマホには雑菌がどれくらいますか?


4. スマホ用UVサニタイザーはスマートフォン以外にも使えますか?



5. スマホ用UVサニタイザーは使用しても安全でしょうか?

スマホ用UVサニタイザーのライトはUV-C LEDを採用しており、市販され、水銀を含む可能性のあるUV-Cランプを使用した他の類似品よりも安全にお使いいただけます。


6. クリーニング中にスマートフォンを充電できますか?


7. クリーニングするのに時間はどれくらいかかりますか?


8. スマホ用UVサニタイザーは新型コロナウイルス(COVID-19)も殺菌できますか?


9. スマホ用UVサニタイザーは飛行機に載せられますか?


10. スマホ用UVサニタイザーは防水機能付きですか?


11. スマホ用UVサニタイザーの中部分はどのように掃除できますか?


Returns and Exchanges

If you wish you return your CASETiFY item(s), please follow our return policy. Email us with your order number and the reason of return, and return the product(s) in its original packaging within 10 days from receiving your order (according to the delivery date on the tracking record, if applicable).

Only unused CASETiFY product(s) in its original packaging and with all instruction sheets/components in merchantable quality is entitled for returns and exchanges.

Returns without prior communication with us will not be accepted. Online orders cannot be returned to our retail store(s), and vice versa.

However, if Cash on Delivery (for Japan orders only) is selected as the payment method, only return for exchange or store credits will be allowed.

Please note that customers are responsible for all the fees involved for returning items. Return packages remain the responsibility of the customer until it is received by our team. Therefore, it is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.

Please be advised that shipping fee and express shipping fee are non-refundable. Any discounts that were applied with a minimum purchase requirement may not be applicable after a removal of product(s) in an order. For discounts that are applicable on second/subsequent item, the discount will be revoked on partial return of the order, and the unreturned item will be charged in original price. Shipping fee may also be applied.

UV Sanitizer Warranty

UV Sanitizer is excluded from our warranty program.

Items not Received

Lost proof from courier service companies must be presented for refund or reship arrangements.

Limitation of Damages

In no event, except to the extent prohibited by applicable law, shall CASETiFY be liable for any incidental, special, indirect, or consequential damages, whether resulting from the use, misuse, or inability to use this product or from defects in the product.