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Casetify is a social design service where you can create your own iPhone case using Instagram™ photos. Casetify is provided by Casetagram Limited (the "Company", "we" or "us"). Casetify uses the Instagram™ API (Application Programming Interface) technology. However, we are not endorsed or certified by Instagram™ or their affiliates and we do not have any business relationship with Instagram™.







You are solely responsible for maintaining the security of your Casetify Account, and you are fully responsible for all actions that occur under the account and any other activities taken in connection with the account such as sharing any images on the Website. You must not describe or assign keywords in your Casetify Account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and we may remove your Casetify Account if any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause us liability, harm or damages. We may also remove your Casetify Account if there has been no activity in the account for a period of one year.You may not use another's Casetify Account without permission. We must be immediately informed if there is any unauthorized use of your Casetify Account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. Although we will not be liable for your losses caused by any unauthorized use of your Casetify Account, you may be liable for the losses of ours of others due to such unauthorized use.


  • 非合法的、嫌がらせ的、中傷的、罵倒的、脅迫的、有害的、低俗的、わいせつ的、またはその他の好ましくない内容や法律に違反する内容を配信する目的
  • 犯罪とみなされる行為を助長させる内容、またはあらゆる適用法、規制、行動規範に違反するその他の内容を送信する目的
  • 他人による本ウェブサイトの利用や便益を妨げる目的
  • 所有者の許可を得ず、著作権で保護されている内容を電子的に複製、送信、保存する目的


You are entirely responsible for the content (the "Content") that you submit, post and display on the Website, and any harm resulting from the submission, posting and display of the contents on the Website. These include, without limitation, posting material to the Website, posting links on the Website, commenting on the Website or otherwise making (or allowing any third party to make) material available via the Website. That is the case regardless of whether the Content constitutes data, text, files, information, images, screen names, graphics, photos, profiles, audio files, video files, audiovisual combinations, interactive features, musical works, works of authorship, applications, links, codes, scripts, computer software or other material. The Content that you upload to the Website can be removed by our system without prior communication includes but not limited to the following reasons:

  • The proprietary rights, including but not limited to the copyright, patent, trademark, trade secret rights and other intellectual property rights of any third party in the Content are infringed by the copying, downloading and use of the Content;
  • If the intellectual property rights or proprietary rights of the Contents belong to your employer, you do not have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
  • Any third-party licenses relating to the Content has not been fully complied with and successfully pass through to end users under any required terms and all royalties, fees and other monies owing to other persons and relating to the use of the Content must have not been fully and duly settled;
  • The Content violates the privacy or publicity rights of any third party;
  • The Content contains the naked body or intimate parts of a real person;
  • The Content includes any bugs, viruses, worms, malware, trojan horses or other harmful or destructive content;
  • The Content is a spam, is machine- or randomly-generated, and contains unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
  • The Content contains any pornographic material, profanity language, threats or material which incites aggression towards individuals or entities and/or spreading violence/hatred, and does not infringe;
  • Your Casetify Account username misleads your readers into thinking that you are another person or company;
  • Or any other reasons that the Company finds the Content inappropriate.

Apart from the above, for Casetify Artist account, if the Artwork is part of the collection that is sellable on our Website, the Artwork may also be removed similarly if:

  • The Artwork that does not generate any sales in the past 6 months at all;
  • The Artwork caused confusion to users of our Website, such as but not limited to confusing designs (e.g., faux glitter effect), disregard of whether such confusion results in a high return rate of the corresponding products or not.

Should a user continue to upload the Content that violates the Terms and Conditions, the user account will be terminated with immediate effect without prior notice.

All Artworks uploaded with Casetify Artist accounts are subject to approval before being published for sale by the Company on the Website. The approval process usually takes 3-5 business days from the submission date of the Artwork.




Furthermore, since custom-made products from Casetify are highly customized and tailor-made for individual customers, such products cannot be returned for a full refund. If you would like to return a custom-made product for any reason, such as but not limited to mistakes in picking photos used or there is a typo in the custom words on the product, please contact our customer service team to arrange a return. The item must be in unused condition with original packaging, and be sent back to our office with shipping fee prepaid (shipping fee is non-refundable). Once the returned item is received, fifty percent (50%) of your actual purchase price for the returned product will be refunded to the original payment account or as store credits. The discount applied to the remaining item of your order, if any, may also be adjusted accordingly if the discount is calculated based on the total order value and/or item count.

The delivery type "Standard Shipping" is done via international registered articles while the type "Express Shipping" is sent via various courier services such as but not limited to FedEx, DHL Express.



Orders may or may not entitle free shipping. For the free shipping offer that Casetify provides, the type of delivery to be adopted will be "Standard Shipping" unless otherwise specified. Free shipping, if offered, will be applicable only to the first shipment of the order. If the first shipment is not received and a re-shipment is required, re-shipment fee will be required in such cases. Reasons for shipment being unable to receive may include but not limited to, wrong recipient information and/or address provided during checkout (which will appear in the order confirmation email), recipient unable to pick up the package from local postal service. Exemptions of re-shipment fee may be granted for situations such as article being lost by the postal service, or the product is found to be defective when received. All shipping fees paid are non-refundable.





当社サービスの利用者がお客様の知的財産権を侵害していると確信する場合は、以下の情報を添えて 当社 にお知らせください:

  1. 侵害されたとされる独占的権利の所有者から代理権を授与された代理人の署名または電子署名
  2. 侵害されたとされる著作物、ひとつのオンラインサイトにある複数の著作物について一度にお知らせいただく場合は、該当する著作物のリスト
  3. 侵害している、または侵害行為の対象であるとされており、削除またはアクセスを無効にするべきであると主張する著作物、及びサービス提供会社がその内容の場所を特定するために必要な情報
  4. 住所、電話番号、可能であればメールアドレスなど、サービス提供会社が申し立て者に連絡を取るために必要な情報及び申し立て者の連絡先
  5. 申し立ての対象となっている内容が、著作権の所有者、その代理人、または法律による許可がないまま使用されていることを確信しているという旨の申し立て者による記述
  6. 本通知に含まれる情報が正確であり、偽証罪の適用を理解しているという旨の記述、及び、申し立て者が、侵害されたとされる独占的権利の所有者から申し立ての代理権を授与されている旨の記述

We reserve the right to amend the Agreement (in particular, these Terms and Conditions) from time to time for legal or regulatory reasons or to allow the proper operation of the Website. Any material changes in the Agreement (in particular, these Terms and Conditions) will be notified to you via the email address provided by you on registration or published via a suitable announcement on the Website. You should nonetheless periodically review the up-to-date version of these Terms and Conditions available at https://www.casetify.com/terms. The changes will apply to the use of the Website immediately after such notice has been given. What constitutes a material change will be determined at our sole discretion. If you do not wish to accept any of the new Agreement, you must not continue to use the Website. If you continue to use the Website after the positing of the amendments on the Website, your use of the Website constitutes your agreement to be bound by the new Agreement (in particular, the new Terms and Conditions). We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the Agreement (in particular, the Terms and Conditions).






適用法が許す範囲内で、当社、請負業者、使用許諾者、許諾を受けた使用権者、及び当社/業者の取締役、役員、会員、従業員、代理店は、以下に関する契約、無過失責任、その他の法理または衡平法理に基づく本契約(特に本利用規約)の主題について、いかなる場合も責任を負いません:(i) 特殊、偶発的、懲罰的な損失や費用または派生的な損害、(ii)調達コストまたは代替の製品やサービス、(iii)利用の中断、損失またはデータ破損、または (iv)訴因の発生から12か月以内にお客様から当社へ支払われた料金を超える金額。当社は、当社が合理的に制御不可能な事態によって生じたあらゆる不履行または遅延について、一切責任を負わないものとします。






Whilst the Referral Programme allows users to share a unique referral code of his/her Casetify account to earn credits when purchases are made through the referral code, users are strictly prohibited in uploading their referral codes to third party promotional sites, including but not limited to voucher code / discount listing sites. Referral codes can only be shared to friends and relatives or any connected entities, such as on social media platform or through direct messaging network. Should referral codes be found to be posted on unauthorized channel(s), the corresponding Casetify user accounts will be terminated without prior notice and all unused credits in the Casetify user accounts shall be cancelled, disregard of whether the referral code is shared on the unauthorizied channels intentionally or not. Casetify reserves all the rights to claim damages and / or apply for other legal remedies should credits earned through unauthorized channel(s) are used for redemption of goods. Referral discounts are not applicable to the newly-launched products of the latest devices and the CASETiFY co-lab (e.g., DHL, Lisa Frank, Pangram Pangram®...etc).

Promotional/discount codes are applicable only to items selling at original prices. Items that are already on sale, such as but not limited to, Archive Collection, Sale Collection, Collaboration Collection (e.g., Looney Tunes, Minions, DC Originals...etc), and newly launched products are not eligible for further discount. For discounts that are applicable on second/subsequent item, lowest-priced item in the order will be the item to be discounted. Orders with minimum order value of USD45 are eligible to the current promotional offer.

Casetify Gift Cards are sold subject to the following terms and conditions:

  • Gift Cards are valid for 12 months from the date of purchase.
  • Gift Cards are non-transferable and cannot be returned or redeemed for cash.
  • Each Gift Card can only be used in one single order. If the order total is less than the face value of the Gift Card, the value of the Gift Card in excess will not be refunded or retained.
  • If your order total exceeds the face value of the Gift Card, the remaining balances exceeding the value of your Gift Card must be paid during checkout.
  • ご注文手続きが完了し、Casetifyが決済を承認次第、バウチャーギフトカードをメールで受領者宛に送付いたします。ギフトカードの送付が確認され次第、ご購入者様にメールでお知らせいたします。
  • Casetify is not liable for delivery of a Virtual Gift Card to an incorrect or non-existent email address. This is the sole responsibility of the purchaser. Similarly, Physical Gift Card that are lost either in transit or after received will not be replaced.
  • Casetify is not responsible if a Gift Card is lost, stolen, destroyed or used without permission.
  • Casetify reserves the right to cancel a Gift Card if we deem such action necessary.
  • Promotion codes cannot be applied to the purchase of Gift Cards.
  • Gift Card cannot be used to redeem a certain kind of products, including but not limited to Casetify Gift Card and sale items.
  • Sales tax and shipping is applicable on any products purchased with a Casetify Gift Card.
  • Gift cards cannot be purchased or applied with any Black Friday or Cyber Monday offer.

  • DHL x CASETiFY gift with purchase: gift of DHL handkerchief and DHL T-shirt will be provided to the first 100 customers who make a purchase on casetify.com over $150 USD from 9th January, 2020 - while supplies last.
  • T-shirt's size (S/M or M/L) will be distributed at random.
  • If returns are made on DHL x CASETiFY purchases, customer must return the full purchase including gift.
  • Purchases from DHL x CASETiFY collection are delivered by DHL Express as the only shipping service provider.
  • The DHL Express shipping fee varies by destination and the size of your order, which will be shown upon checkout. The shipping fee is non-refundable. Extra express shipping fee is incurred with any reshipment orders, which shall be borne by the customers.
  • Additional charges/tax (if applicable) for customs clearance will need to be fulfilled by the recipient; it’s not covered in the order payments that are already made.
  • CASETiFY reserves the right to make revisions to the terms and conditions at any time.

  • CASETiFY donating 100% of the net proceeds (net profit) to Girls Inc. for every unit we sell from the International Women’s Day Collection from March 7th to 31st 2019.
  • CASETiFY is solely responsible for the donation of the net proceeds and is not responsible for the usage of such donation by Girls Inc.
  • Purchases made from the International Women’s Day Collection are not eligible for returns or exchanges. All sales from this collection is final.
  • CASETiFY reserves the right to make revisions to the terms and conditions at any time. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.

  • Limited Edition Crate worth USD 300 is limited in quantity for the first 300 customers only from 16th April, 2020 - while supplies last.
  • Limited Edition Crate set includes:
    1 x Red Impact Phone Case (Choose Language)
    1 x AirPods or AirPods Pro Case (Choose Language)
    1 x Mirror Sling Phone Case
    1 x Wireless Charging Pad
    1 x Phone Ring
    + Free Limited edition storage crate worth 150 USD
  • Phone cases for the Set must be in the same size. They are only available in default bumper colors and types of selection that cannot be altered.
  • Limited Edition Crate cannot be returned for refund or exchange. All sales from Limited Edition Crate sets are final.
  • Purchases of Limited Edition Crate are delivered by DHL Express as the only shipping service provider.
  • DHL Express shipping fee varies by destination and the size of your order, which will be shown upon checkout. The shipping fee is non-refundable. Extra express shipping fee is incurred with any reshipment orders, which shall be borne by the customers.
  • Additional charges/tax (if applicable) for customs clearance will need to be fulfilled by the recipient; it's not covered in the order payments that are already made.
  • CASETiFY reserves the right to make revisions to the terms and conditions at any time.

Should you have any enquiry regarding your purchase, you can reach us here or by mail: 2950 NW 29th Ave, STE A633741, Portland, Oregon, 97210, United States (Attn: Casetagram Limited). (This is not an address for order return. Any returning products shipped to this address will not be processed or refunded unless otherwise agreed with our customer service team.)