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There Is Only One CASETiFY

At CASETiFY, we believe in going the extra mile in everything we do. Through our innovative tech accessories, we've redefined the term "everyday essentials". We bring you an untapped world of creativity, so the gear you carry with you everywhere can feel personal, custom, and an extension of your individual style.

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Unmatched.Unrivaled. Unreplicated.

We pride ourselves as leaders of industry. We push the envelope when it comes to technological advancements, protection, safety, durability, and style. This is the motivation behind our proprietary tech, like our qiTech™, a protective shockproof casing that keeps your tech safe from drops.

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Protect the brand. Protect yourself.

We encourage you to authenticate your products simply as a way of verifying your items are the real deal. We want to ensure our customers are getting the quality, durability, and signature styles they've paid for — no fakes allowed. This also supports the artists who help create the products you love.

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100% Satisfaction, Guaranteed.

Customer satisfaction is our #1 priority. We're introducing protection plans for every product* you purchase:

Frequently Asked Questions (FAQs)
Why authenticate CASETiFY products?
We have implemented the new authentication feature to reassure you that your product is a genuine and authentic product. Whilst, helping us to make sure our brand stays protected and supporting the artists who bring the brand to life.

Please not that your product/s will only be authenticated by registering it first.
How Does The Coupon Code Work?
Upon successful authenticity check on your CASETiFY product, a coupon code will be generated that is bounded to the specific email address used during login or sign up. The coupon will be valid for up to 30 days after being issued.

The coupon code itself will only be generated once per each authenticated product, and is meant for single use only on all CASETiFY products listed online (except for co-lab collection, #CASETiFYprotects, and newly launched products). The coupon code is intended for online use and cannot be used in conjunction with any other coupon code.

If you have any issues obtaining or using your coupon code, please contact our customer service team.
What if my product isn’t authenticated?
If your product was not able to be authenticated using our system, we recommend you attempt the process again, ensuring you follow each recommended steps outlined on the homepage.

If you are still unsuccessful at authenticating your product with us, this means your product is not a genuine CASETiFY product. Unfortunately, we are unable to offer any reimbursement, guarantees or service in connection with counterfeit products nor do they come under statuary warranty.

If you have been unlucky in acquiring a counterfeit product, you should contact your vendor to reimburse the purchase price. For more information, please contact our customer service team.
Can I authenticate more than one time?
Yes, you can authenticate your product as many times you want. A record of how many times the product has been authenticated will be shown upon validation.

Please note, that you will not be able to redeem another coupon under authenticating your product/s again. If you have not used your coupon, authenticating your product again will not show the unused coupon code. The coupon code will be automatically sent to the email you originally authenticated your product with.
Do I need to return the product with the authentication tag for returns and exchanges?
Yes, authentication tag is counted as part of the order. For any returns and exchanages, please return the tag together with the product.
How long should I keep the authentication tag?
It's completely up to you! Or you may also throw away the authentication tag after the product has been authenticated or after the return and exchanges period (10 days from receiving your order).