Dear customer,

We are reaching out to you regarding your ADER x CASETiFY purchase on August 16th through CASETiFY Colab App.

We are sorry to inform you that your order is unsuccessful and the payment has been voided. The pending fund would usually return to the original bank/card account that you used to make the payment for the order.

The ADER x CASETiFY collection’s priority access starts at Aug 17th 12PM HKT / 9pm PST; and if you have joined the waitlist, the priority access’ URL will be sent to you by then. Please do let us know if you are unable to receive the email.

Again, we would like to sincerely apologize to you regarding the issue. Thank you so much for your understanding support in CASETiFY.